Last updated: January 2025

At FileSmiles, we take your privacy seriously. This policy outlines how we handle your data when you use our file conversion services.

1. Information We Collect

Files You Upload

When you use FileSmiles to convert files, we temporarily store your files on our secure AWS S3 servers to perform the conversion. We collect:

• The files you upload for conversion
• File metadata (name, size, type, format)
• Conversion settings you select (target format, quality)

Account Information (Optional)

If you create an account, we collect:

• Email address
• Display name
• Password (encrypted)

Usage Data

We automatically collect:

• IP address
• Browser type and version
• Pages visited and features used
• Conversion history (if logged in)

2. How We Use Your Information

We use the collected information to:

• Process and convert your files
• Provide download links for converted files
• Maintain and improve our services
• Prevent abuse and ensure security
• Communicate service updates (if you have an account)

3. File Storage and Security

Your files are protected with multiple security measures:

• Encryption: Files are encrypted during transfer using HTTPS/TLS
• Secure Storage: Files are stored on AWS S3 with server-side encryption
• Automatic Deletion: All uploaded and converted files are automatically deleted from our servers after processing is complete
• Access Control: Files are only accessible through unique, time-limited signed URLs
• No Sharing: We never share, sell, or distribute your files to third parties

4. Data Retention

We retain data for the following periods:

• Uploaded Files: Deleted immediately after conversion completes
• Converted Files: Deleted immediately after you download them or after 1 hour (whichever comes first)
• Account Data: Retained until you delete your account
• Usage Logs: Retained for 30 days for security and debugging purposes

5. Third-Party Services

We use the following third-party services:

• Amazon Web Services (AWS): For file storage and processing
• CloudFront: For content delivery and HTTPS

These services may have access to your data solely for the purpose of providing their services to us. They are obligated not to disclose or use it for any other purpose.

6. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of the data we have about you
• Deletion: Request deletion of your account and associated data
• Correction: Update or correct your account information
• Objection: Object to processing of your data

To exercise these rights, please contact us at loyal3745@gmail.com

7. Cookies

We use essential cookies to maintain your session if you're logged in. We do not use tracking or advertising cookies.

8. Children's Privacy

FileSmiles is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: loyal3745@gmail.com